Created by Humans, Inc.
Privacy Policy
Effective Date: October 24, 2024
Last Updated: October 17, 2024
Created by Humans, Inc., (“CbH” “we,” “our,” or “us”) values your privacy. This Privacy Policy (“Policy”) describes how CbH collects, uses, discloses, and otherwise processes personal information described in this Policy, as well as the rights and choices individuals may have regarding such personal information.
For additional information about the privacy choices you may have regarding your personal information, please review the Your Privacy Choices section below. If you are a resident of California, please refer to the Additional State Privacy Law Information section below for information about the categories of personal information we may collect, and your rights under California privacy laws.
By using our Services (as defined below), you agree that your personal information will be handled as described in this Policy. Your use of our Services and any dispute over privacy, is subject to this Policy and our Terms and Conditions, available at www.createdbyhumans.ai/terms-of-use, including their applicable terms governing limitations on damages and the resolution of disputes.
Table of Contents
- Scope
- Personal Information Collected
- How We May Use Personal Information
- Disclosures of Personal Information
- Cookies and Other Tracking Mechanisms
- Your Privacy Choices
- External Links and Features
- User Generated Content
- Children’s Privacy
- Security
- Additional State Privacy Law Information
- International transfers
- Changes to this Policy
- Contact Us
1. Scope
Except as otherwise described below, this Policy applies to our online and offline personal information processing activities including, but not limited to: visitors to our website where this Policy is posted, including www.createdbyhumans.ai (the “Site”); individuals who sign up for, or create an account with us to access and use certain features of our services; individuals who register for or participate in our events, surveys, blog, research, promotions, and sweepstakes conducted by us; individuals who subscribe to receive news, information, and marketing communications and materials from us; current, former, and prospective business partners, and service providers; and individuals who communicate or otherwise interact or engage with us or the services available through our Site or other online services (collectively referred to as the “Services”).
Additional Notices. Depending on how you interact or engage with us, we may provide you with additional or supplemental privacy notices. These additional notices will control to the extent there is a conflict with this Policy. For example, this Policy does not apply to the personal information we collect and process about job applicants and candidates for employment with us, or to employees or contractors with whom we work.
2. Personal Information Collected
We collect personal information directly from you, from third-party sources, and automatically through your use of the Services. To the extent permitted by applicable law, we may combine the personal information we collect from publicly available or third-party sources. The personal information we collect varies depending upon your use of our Services and our interactions with you.
Personal Information Collected Directly. We may collect the following personal information directly from you:
- Communications and Interactions. When you communicate or interact with us or our Services, including if you sign up for our newsletter, complete forms on our Site, interact with our social media pages, post a product review or testimonial, submit content to the Services, or otherwise engage with us or our sponsored content, we may collect your name, email address, phone number, location, industry, or other similar identifiers, as well as your message, the nature of your inquiry, and any other information you choose to provide.
- Account and Profile Information. When you sign in or create an account in connection with our Services, we may collect your name, pen name/alias, email address, phone number, profile photo, username and password, as well as any other information used in connection with accessing your account or that you otherwise submit to us through your account. Additionally, when you create an account, we use a service provider to verify your identity. The information you provide to this service provider is not shared with us. The only information we receive from our service provider is whether or not your identity was verified.
- Purchases and Payments. When you make a purchase or payment through our Services, we may collect information such as payment type, payment card details, billing information, purchasing information, such as details of SKUs and products purchased, and any other financial or commercial-related information necessary to enable our Services.
- Promotional Information. If you agree to receive marketing communications from us, we may collect your contact details, preferences, and if relevant, information about your account and profile, including the Services and features you use.
- Responses and Feedback. If you participate in surveys, questionnaires, or research activities or initiatives conducted by us, such as for market research, user satisfaction, or other similar purposes, we may collect your responses and feedback, and any other information you choose to provide.
- Events and Registration Details. We also may collect personal information related to your participation in our events, as well as other requests that you submit to us related to our Services. For example, if you register for or attend an event that we host or sponsor, we may collect information related to your registration for and participation in such event.
- Professional Information. If you sign up to join any of our affiliate programs, we may collect certain contact details, account and profile information, company or professional-related information, and other similar information related to your registration for, or participation in, these programs.
- Social Media Information. We may receive social media information such as social media handles, comments, and any information that may be contained in comments or posts. We may receive this data if users choose to upload this information to their account and make it available for purchase.
- Preferences and Other Requests. We may collect information about your preferences, including communications preferences, preferences related to your use of our Services, and any other preferences or requests you provide when interacting with us.
- Business Development Information. To assess and pursue potential business opportunities, we may collect and receive personal information about current, former, and prospective business partners, and vendors and service providers, including contact information and other similar identifiers, company and professional-related information, and communications records.
Personal Information Collected from Third Parties. We may collect and receive personal information from third party sources, such as business partners, social media platforms, social login platforms, public databases, customers and other users, and service providers or other third parties who provide services or perform functions on our behalf. We may collect the following information from third-party sources:
- Social Media/Social Login Information. While using our Services, you may enable social media sharing features or use certain social login functionality. If you enable or use such features, we may collect or receive personal information from any social media or social login platform you connect to our Services. For example, we may collect information related to your account and profile, your public postings, and other similar information available on your social media profile. You should check your privacy settings on each social media and social login platform that you connect to our Services to better understand how your personal information may be used, disclosed, or otherwise processed by these platforms.
- Lead and Prospect Information. We may receive lead information from third parties about prospective customers that may be interested in our Services. We may also engage with third parties to enhance or update our customer information. For example, we may receive certain personal information from data analytics and marketing providers for marketing and advertising purposes, and for purposes of reaching new customers.
- Referral Information. We may offer users the ability to invite friends or refer other users to access or use our Services. In doing so, we may collect and receive certain personal information about individuals referred to our Services.
Personal Information Collected Automatically. We may automatically collect or derive personal information related to your use of our Services, including through the use of cookies, pixel tags, and other similar technologies. This may include:
- Device and Browsing Information. When you use our Services, we may collect browser type, domain name, page views, access times, date/time stamps, operating system, language, device type, unique ID, Internet service provider, referring and exiting URLs, clickstream data, and other similar device and browsing information.
- Activities and Usage. We also may collect activity information related to your use of the Services, such as information about the links clicked, searches, features used, items viewed, time spent within the Services, your interactions with us within the Services, and other similar activity and usage information.
- Location Information. We also may collect or derive general location information, such as through your IP address.
For more information about our use of cookies and other similar technologies, please see the Cookies and Other Tracking Mechanisms section below.
3. How We May Use Personal Information
We may collect, use, disclose and otherwise process personal information for the following purposes:
- Services and Support. To enable our Services, communicate with you about your use of the Services, provide troubleshooting, technical support, and for similar support purposes, respond to your inquiries, fulfill your requests, and to otherwise run our day-to-day operations.
- Account Creation and Management. To enable account creation and management, including allowing you to create a profile and set preferences.
- Analytics and Improvement. To better understand how users access and use the Services, and for other research and analytical purposes, such as to evaluate, develop, and improve our Services and business operations, and for internal quality control and training purposes.
- Communication. To respond to your questions, send you requested materials and newsletters, as well as information and materials regarding our Services and our offerings. We may also use this information to send administrative information to you, for example, information regarding the Services and changes to our terms and policies.
- Customization and Personalization. To tailor content we may send or display on the Services, including to offer location customization and to otherwise personalize your experiences and offerings.
- Marketing and Advertising. For marketing, advertising, and promotional purposes. For example, to send you promotional information about our Services, including information about sales, discounts, and new offerings, as well any other information that you sign up to receive.
- Research and Surveys. To administer surveys and questionnaires, such as for market research or user satisfaction purposes.
- Insight Development and Data Enhancement. We may combine personal information collected through the Services with other information that we or third parties collect in other contexts to obtain insights into how our Services are used.
- Planning and Managing Events. For event and webinar planning, and other management-related purposes, such as registration, attendance, connecting you with other event attendees, and contacting you about relevant events and Services.
- Security and Protection of Rights. To protect the Services and our business operations, and to protect our rights or those of our stakeholders; to prevent and detect fraud, unauthorized activities and access, and other misuse; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms of Use.
- Compliance and Legal Process. To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding, to respond to a subpoena, warrant, court order, or other legal process, or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.
- Auditing, Reporting, and Other Internal Operations. To conduct financial, tax and accounting audits, audits and assessments of our operations, including our privacy, security and financial controls, as well as for risk and compliance purposes. We may also use personal information to maintain appropriate business records and enforce our policies and procedures.
- General Business and Operational Support. To assess and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions such as financings, and to administer our business, accounting, auditing, compliance, recordkeeping, and legal functions.
4. Disclosures of Personal Information
We may disclose the personal information we collect for the purposes described above and as follows:
- Vendors and Services Providers. We may disclose personal information we collect to our service providers, processors, and others who perform functions on our behalf. These may include, for example, IT service providers, text/SMS communication providers, help desk, payment processors, analytics providers, consultants, auditors, and legal counsel.
- Affiliates and Subsidiaries. We may disclose personal information we collect to our affiliates or subsidiaries who will use and disclose this personal information in accordance with this Policy.
- Business Partners. Any information that we collect and process on behalf of a business client will be disclosed to the business client and otherwise shared as directed by that business client.
- Other Users. We may disclose personal information to other users of the Services to support specific features, or when you request that we do so (implicitly or explicitly). For example, if you use features that allow you advertise content or to post publicly on the Services, your information may be available to, and searchable by, others.
- Third Party Analytics Providers. We may disclose or make available personal information to third party platforms and providers that we use to provide or make available certain features or portions of the Services, or as necessary to respond to your requests. We may also make personal information available to third parties to support our analytics efforts.
- Compliance and Legal Obligations. We may disclose personal information to third parties to comply with our legal and compliance obligations and to respond to legal process. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements. This may include regulators, government entities, and law enforcement as required by law or legal process. Additionally, it may include certain disclosures that we are required to make under applicable laws, such as the names of sweepstakes and contest winners.
- Security and Protection of Rights. We may disclose personal information where we believe it is necessary to protect the Services, our rights and property, or the rights, property and safety of others. For example, we may disclose personal information in order to (i) prevent, detect, investigate and respond to fraud, unauthorized activities and access, illegal activities, and misuse of the Services, (ii) situations involving potential threats to the health, safety, or legal rights of any person or third party, or (iii) enforce, and detect, investigate and take action in response to violations of, our www.createdbyhumans.ai/terms-of-use. We may also disclose information, including personal information, related to litigation and other legal claims or proceedings in which we are involved, as well as for our internal accounting, auditing, compliance, recordkeeping, and legal functions.
- Aggregate and Deidentified Information. Notwithstanding anything else in this Policy, we may use, disclose, and otherwise process aggregate and deidentified information related to our business and the Services with third parties for quality control, analytics, research, development, and other purposes.
- Other Disclosures. We may disclose personal information in other ways not described above, but will notify you and, if necessary, obtain your consent.
5. Cookies and Other Tracking Mechanisms
We use cookies, pixels, log files, APIs, and other mechanisms to automatically collect browsing, activity, device, and similar information within our Services and to target advertising and content. We may also engage third-parties or service providers to do the same. We use this information to, for example, analyze and understand how visitors interact with our Services; identify and resolve bugs and errors in our Services; assess, secure, protect, optimize and improve the performance of our Services; and personalize content in our Services. To manage your preferences regarding cookies, targeted advertising, and other tracking mechanisms within our Services, please see Your Privacy Choices below.
Cookies. Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Services, while others are used to enable a faster log-in process, support the security and performance of the Services, or allow us to track activity and usage data within Service.
Pixel Tags. Pixel tags (sometime called web beacons or clear GIFs) are tiny graphics with a unique identifier, similar in function to cookies. While cookies are stored locally on your device, pixel tags are embedded invisibly within web pages and online content. We may use these, in connection with our Services to, among other things, track the activities of users, help us manage content and compile usage statistics. We may also use these in HTML e-mails we send, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.
Third-Party Analytics and Tools. We use third party tools, such as Google Analytics, which are operated by third party companies. These third-party analytics companies may use cookies, pixels, and other similar tools to collect usage data about our Services in order to provide us with reports and metrics that help us evaluate usage of our Services and improve performance and user experiences. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/partners/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.
6. Your Privacy Choices
We make available several ways that you can manage your privacy choices and submit privacy requests related to your personal information. Some of these choices are browser and device specific, which means that you need to set the preference for each browser and device you use to access our Services. In addition, if you delete or block cookies, you may need to reapply these preferences to each browser and/or device used to access our Services.
These options include:
- Account and Profile Information. You can review and update some of the personal information we maintain about you by logging into your account and updating your profile information directly within our Services.
- Marketing Communications. We may send periodic promotional emails or other similar communications to you, in accordance with applicable law. You may opt-out of these communications by following the instructions provided to you in the communication. If you opt-out of receiving promotional content from us, we may still send you communications about your account or any services you have requested or received from us. Additionally, you can manage your communication preferences in your account settings.
- Cookie Settings. To prevent cookies from tracking your activity on our Site or visits across multiple websites, you can set your browser to block certain cookies or notify you when a cookie is set; you can also delete cookies. The "Help" portion of the toolbar on most browsers will tell you how to prevent your device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to delete cookies. Visitors to our Site who disable cookies will be able to browse the Site, but some features may not function.
- Browser Signals/Do Not Track. Our site currently does not respond to “Do Not Track” signals. However, our site may respond to other opt-out preference signals as may be required by law.
- Industry Ad Choice Programs. You can also control how participating third-party ad companies use the information that they collect about your visits to our Site and those of third parties, in order to display more relevant targeted advertising to you. If you are in the U.S., you can obtain more information and opt out of receiving targeted ads from participating third-party ad networks at aboutads.info/choices (Digital Advertising Alliance). Opting out of participating third party ad networks does not opt you out of being served advertising. You may continue to receive generic or "contextual" ads on our Site. You may also continue to receive targeted ads on other websites, from companies that do not participate in the above programs.
7. External Links and Features
Our Service may contain links to third-party websites or features or provide certain third-party connections or integrated services. Any access to and use of such linked websites, features, or third-party services is not governed by this Policy. We are not responsible for the information practices of such third parties, including their collection, use, and disclosure of your personal information. You should review the privacy policies and terms for any third parties before proceeding to those websites or using those third-party features or services.
8. User Generated Content
We may offer public-facing interactive features that allow you to create and publicly share information or content with others. Anything you submit or post to any such interactive features on the Services may be viewable and searchable by others. By using these features, you acknowledge that you have no expectation of privacy or confidentiality in the content you submit, whether or not it contains personal information about you.
9. Children’s Privacy
Our Services are not designed for children, and we do not knowingly collect personal information from children under 13. If you are a parent or legal guardian and you believe we have collected your child’s information in violation of applicable law, please contact us using the contact information in the Contact Us section below.
10.Security
We have implemented safeguards intended to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Please be aware that despite our efforts, no data security measures can guarantee security.
11.Additional State Privacy Law Information
This section of the Privacy Notice provides additional information for residents of certain U.S. states and describes our information practices pursuant to certain U.S. state privacy laws, including the California Consumer Privacy Act (the “CCPA”).
When we use the term “personal information” in this section, we are also referring to “personal data” and other equivalent terms under applicable U.S. state privacy laws. This section applies all personal information we process as a controller, whether collected online or offline. We are committed to maintaining and using deidentified information in compliance with applicable state privacy laws.
This section does not address or apply to our handling of publicly available information or personal information that is otherwise exempt under applicable U.S. state privacy laws. Depending on how you interact or engage with us, we may provide you with other privacy notices with additional details about our privacy practices.
Categories of Personal Information Collected and Disclosed. Depending on how you use the Services, we may collect (and have collected in the prior 12 months) the following categories of personal information:
Categories of Personal Information Collected |
Categories of Third-Party Recipients |
Identifiers. Such as name, alias, email, phone number, address, user ID username, unique personal identifier, online identifier, IP address, or other similar identifiers. |
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Customer Records. Such as account information and customer records that contain personal information, such as name, account name, other characteristics or descriptions, email, address, phone number, and other contact information, communications preferences, billing and payment information, customer service and support tickets and records, and other information you provide in order to use our Services. |
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Commercial Information. Such as records of products or services purchased, obtained, or considered, or other purchasing or use histories or tendencies. |
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Internet and electronic network activity information. Such as browsing history, clickstream data, search history, and information regarding interactions with our Site, mobile application, advertisements, or emails, including other usage data related to your use of our Services or other online services. |
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Geolocation Data. Such as general location information about a particular individual or device. |
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Audio, Visual, and Other Electronic Data. Such as information collected via call recordings if you are interacting with us in a customer service capacity or if you call us on a recorded line, recorded meetings and webinars, videos, photographs, user profile images, and security camera footage to secure our offices and premises. |
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Professional information. Such as job title, company name, business email, business phone number, and other similar professional-related information. |
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We have also disclosed the above categories of personal information to our service providers for business purposes in the past 12 months.
Source of Personal Information. We generally collect personal information from the following categories of sources:
- Directly or indirectly from you;
- Our business partners;
- Customers and clients; and
- Our vendors and service providers.
Purposes of Collection, Use, and Disclosure. As described in the How We May Use Personal Information section above, in general, we collect and otherwise process personal information for the following business or commercial purposes, or as otherwise directed or consented to by you:
- Services and support;
- Account creation and management;
- Analytics and improvement;
- Communication;
- Customization and personalization;
- Marketing and advertising;
- Research and surveys;
- Insight development and data enhancement;
- Planning and managing events;
- Security and protection of rights;
- Compliance and legal process;
- Auditing, reporting, and other internal operations; and
- General business and operational support.
Sensitive Personal Information. Notwithstanding the purposes described above, we do not collect, use, or disclose “sensitive personal information” beyond the purposes authorized by applicable state privacy laws.
Retention of Personal Information. We retain your personal information for as long as needed or permitted, based on the reason we obtained it (consistent with applicable law). When deciding how long to keep your personal information, we consider whether we are subject to any legal obligations (e.g., any laws that require us to keep records for a certain period before we can delete them) or whether we have taken any legal positions (e.g., issued any legal holds or otherwise need to preserve the information). Rather than delete your data, we may also deidentify it by removing identifying details. Where we have committed to maintaining and using personal information in a deidentified form, we agree not to reidentify deidentified data except as permitted by applicable law.
Sales and Sharing of Personal Information. Certain U.S. state privacy laws, including the CCPA define "sale" as disclosing or making available personal information to a third-party in exchange for monetary or other valuable consideration. The CCPA defines “sharing” to include disclosing or making available personal information to a third-party for purposes of cross-context behavioral advertising, and other U.S. state privacy laws define this as “targeted advertising”.
We do not “sell” or “share” personal information as defined above, nor do we use personal information for targeted advertising. We also do not sell or share personal information about individuals we know are under age 16.
Your Privacy Rights. Residents of certain U.S. states may be entitled to exercise privacy rights regarding their personal information. These rights may include the following, depending on your state of residence and subject to certain exceptions:
- Right to Know. The right to request:
- the categories or personal information we collected about you;
- the categories of sources from which the personal information is collected;
- our business or commercial purposes for collecting, selling, or sharing personal information;
- the categories of third parties to whom we have disclosed personal information; and
- a copy of the specific pieces of personal information we have collected about you.
- Right to Delete. The right to request we delete personal information we have collected from you.
- Right to Correct. The right to request that we correct inaccurate personal information.
- Right to Opt-Out. The right to opt-out of “sales” and “sharing” of your personal information, or use of your personal information for “targeted advertising.” However, we currently do not “sell” or “share” personal information, or use it for “targeted advertising,” so there is no need to exercise this right.
- Right to Limit Use and Disclosure. We do not engage in uses or disclosures of “sensitive personal information” that would trigger the right to limit use of sensitive personal information under the applicable U.S. state privacy laws.
- Right to Opt-Out of Profiling in Furtherance of Decisions that Produce Legal or Similarly Significant Effects. We do not use personal information to inform decisions that produce legal or similarly significant effects, so you do not have the right to op-out of this use.
- Right to Appeal. If we deny your privacy rights request, you may have the right to appeal our decision by sending an email to privacy@createdbyhumans.ai and providing information about the decision you are appealing. We will review your appeal and notify you of any decision via email.
- Right to Non-Discrimination. You have the right not to be subjected to discriminatory treatment for exercising any of the rights described in this section.
Exercising Your Privacy Rights. If you are a resident of a state that provides for one or more of the above privacy rights and would like to exercise your privacy rights, you may do so by emailing us at privacy@createdbyhumans.ai.
Verification. Before responding to your request, we must first verify your identity using the personal information you recently provided to us. You must provide us with your full name and email address. We will take steps to verify your request by matching the information provided by you with the information we have in our records. In some cases, we may request additional information in order to verify your identity, or where necessary to process your request. If we are unable to verify your identity after a good faith attempt, we may deny the request and, if so, will explain the basis for the denial.
Authorized Agents. You may designate someone as an authorized agent to submit requests and act on your behalf. Authorized agents will be required to provide proof of their authorization in their first communication with us, and we may also require that the relevant consumer directly verify their identity and the authority of the authorized agent.
12.International transfers
CbH is based in the U.S. When you submit personal information to us, or when others provide personal information to us, we will receive it and process it in the United States. We also may transfer personal information to other jurisdictions, where necessary to provide our Services. Personal information may be subject to privacy laws and law enforcement requests under the laws of those jurisdictions, which may not be the same as the laws in the jurisdiction where the personal information originated.If you are based within European Economic Area (EEA) or the United Kingdom (UK), please note that where necessary to deliver the Services, we will transfer personal information to jurisdictions outside the EEA/UK, which may not provide an equivalent level of protection for your personal information.
13.Changes to this Policy
This Policy is current as of the effective date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any updates to this Policy on this page. If we make material changes to how we collect, use, or disclose the personal information we have previously collected, we will endeavor to provide you prior notice, such as by emailing you or posting prominent notice on our website or within the Services.
14.Contact Us
If you have any questions or concerns regarding this Policy or our privacy practices, you may contact us at privacy@createdbyhumans.ai.